MaST The Learning and Development Consultancy

Optimise your performance, develop your skills and create your future Take a look at our latest course Behavioural Detection Analysis

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This entry-level course in the basics of good behavioural detection creates an organisation-wide culture of involvement in risk reduction and keeping public spaces protected by spotting a threat before it becomes one. This need is relevant to any crowded place that needs to reduce its threat risk - retail businesses, entertainment and sports venues, airports, ports, rail stations – just by involving employees in the team effort to keep themselves and their organisation safe.   The set of simple procedures in this course gives trainees the confidence to assess the baseline of average behaviours and spot those behaviours which are out of the ordinary, and then gives a straightforward instruction in how to conduct an initial ‘Resolution’ conversation to work out why the person might be exhibiting stress behaviours.  It’s not about increasing suspicion – it’s about increasing awareness. Engaging in good behavioural detection practices across an organisation is a vital part of keeping that organisation strong. It’s a win-win - in most cases you will provide improved customer service to innocent but stressed people, but in those vital few cases you may identify a possible threat from a person whose behaviours and story just don’t add up.   And the reason each trainee can play such a vital part is that even with all the technical and AI support available nowadays – CCTV cameras, facial recognition – nothing is more effective at recognising human behaviour…than a human.   This learning module will take approx 60 mins. Read More

The Cyber Stars Initiative was developed to minimise the cyber threat to business generated by a lack of employee awareness and confidence to act. The Cyber Stars Initiative is the only cyber security awareness programme with an official UK Government regulated qualification attached. The programme therefore provides both a solid metric for measuring cyber security awareness understanding and provides an excellent professional development opportunity for employees. The Cyber Stars Initiative is far more than just a training course, or even a qualification. Cyber Stars provides a sustainable solution to cyber security awareness in an ever evolving landscape. This learning module will take approx 60 mins. Read More

This dramatised film based course will equip learners with the knowledge and skills to fulfil the role of a Loggist in an emergency response.   In a dynamic and fast moving environment, the requirement to communicate the results of strategic and tactical meetings in the form of actions, requires an additional role to be put in place and that is the role of the Loggist. Logging is an essential procedure which must aim to provide the right people with the right information, at the right time, in a form that they can understand, assimilate and act upon. This learning module will take approx 30 mins.   Read More

Worry, stress and anxiety never changed anything… …except how healthy you are mentally.   This course will give both leaders and colleagues an increased understanding of the issues in the workplace that can affect mental health, how those issues can damage confidence, capacity and the achievement of potential that comes from a sense of wellbeing.    You will gain an awareness of how to spot signs and symptoms that something is not right – both in yourself and in others.   You will also be given strategies for positively supporting your own and others’ wellbeing and indications of where to signpost anyone who may need more support than a good listener. Read More

Worry, stress and anxiety never changed anything… …except how healthy you are mentally.   This highly engaging visual collateral is created expressly to provide trainers with the materials they need to add immersive understanding of and insight into the issues in the workplace that can damage wellbeing. Please contact us to arrange delivery. Read More

Sexual Harassment in the Workplace – an awareness training course. It’s not about Sex…it’s about Power   Welcome to ADVANCES – in this online course you’ll be examining the issue of sexual harassment in the workplace from both the individual’s point of view and as it impacts employers and organizations. In the course you will be looking at four main areas. IDENTIFICATION – helping you to identify accurately what might be an incident of sexual harassment in the workplace. IMPACT – we’ll be looking at the damaging effects of sexual harassment in the workplace, both on individuals and on entire organizations. CAUSES – how workplace cultures, attitudes and practices can create an environment where the risk of sexually harassing behaviour is increased. STRATEGIES – we’ll be suggesting some strategies both for how to prevent and also how to respond to incidents, as an individual and as an organization. This learning module should take approx 60 mins. Read More

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